Rapid Response Life Support Training Center's policies and procedures

Please arrive for the course in a timely manner

If you leave the class without approval, you may forfeit your course

All ACLS and PALS pre coursework must be done prior to arriving for your course, not in class. The certificates and the scores must be texted or email to marie@rrlstc.org and a paper copy brought to put with your files.  

Please respect others by wearing a mask at all times even if you have been vaccinated

For testing security, we are asking that all students put their phones away when testing is in progress

Please be courteous to the instructors while they are providing instruction

Be courteous to your fellow students by allowing them the opportunity to also ask questions

All times vary depending on the class size, the type of class being taught, the number of courses taken in the same day and the students' knowledge of the course content

Please plan on being at the course location until the course is completed

Refunds will be provided if the student cancels within 24 hours of the class date and time, otherwise, the student may change the date and time to meet their needs, however, if it is a special class date and time the course may be non-refundable.

If a course has been paid for and a refund request is authorized, all course costs will be refunded minus the square fee for credit/debit card processing

Classes may be monitored for quality assurance and training purposes